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Wednesday, August 20, 2003

Wow. The BSA goes after Ernie Ball. This guy makes so much sense! Like here:

CNet: So what kind of Linux setup do you have?

SB: You know what, I'm not the IT guy. I make the business decisions.


I want to kiss him! He actually sounds rational! Of course, go figure: he's the #1 manufacturer in the country (or so he claims). But still, how about his take on the myth of service?

CNet: But there's a real argument now about total cost of ownership, once you start adding up service, support, etc.

SB: What support? I'm not making calls to Red Hat; I don't need to. I think that's propaganda...What about the cost of dealing with a virus? We don't have 'em.


This is so absolutely true: when was the last time you called Microsloth for desktop support? It's more painful than the DMV. Altho I will concede that the lack of a browser on every desktop is a daunting thought to me. I think about the hundreds of ways in which HTML is useful. Then I think about the hundreds of ways in which HTML wastes time (like, now, f'rinstance).

Other tasty bits:

SB: It's just software. You have to figure out what you need to do within your organization and then get the right stuff for that.

SB: I thank them for opening my eyes, because I'm definitely money ahead now and I'm definitely just as productive, and I don't have any problems communicating with my customers. So thank you, Microsoft.


And my absolute personal favorite:

SB: We won't do business with someone who treats us poorly.


Brilliant!